Using Hospitality to Scale High-Touch Experiences
Rishi Mandal, Founder & CEO of Future, spoke at Design Driven NYC in November 2020. He shared three core lessons from the world of hospitality with a specific focus on how he's integrated those learnings into building Future. In this video, Rishi covers (1) the playbook for success, (2) how technology augments the experience, and (3) why getting out of the way is so important.