Rishi Mandal, Founder & CEO of Future, spoke at Design Driven NYC in November 2020. He shared three core lessons from the world of hospitality with a specific focus on how he’s integrated those learnings into building Future. In this video, Rishi covers (1) the playbook for success, (2) how technology augments the experience, and (3) why getting out of the way is so important.

FirstMark is an early-stage venture capital firm based in New York City. Design Driven NYC is the largest monthly creative community in NYC, organized by Jack Cohen (@itsjackcohen) and Dan Kozikowski (@dfkoz) of FirstMark. To become a part of Design Driven NYC, visit http://designdrivennyc.com. To find out more about FirstMark Capital, visit us online at http://firstmarkcap.com or on Twitter at https://twitter.com/firstmarkcap.