Business Insider | 11.30.16

This AI personal assistant took 3 years and millions to build — it completely fooled me

By Oscar Williams-Grut

A few weeks ago I was emailing Tom Blomfield, the CEO of startup bank Monzo, to arrange lunch. He passed me over to his assistant, Amy Ingram, by CCing her into an email.

Amy and I exchanged eight emails fixing up a date and then another five when Blomfield had to rearrange. Only then did I spot something odd in Amy’s email signature: “Artificial intelligence for scheduling meetings.”

It turns out that I had been talking to an algorithm the whole time.

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