PublicStuff | 10.21.14

South Orange, NJ: Using 21st Century Tools to Bring the Community Together

By PublicStuff

Gaslamps are an important part of the Village of South Orange heritage, and residents take pride in this historic feature of their community. The Village comes together every year to report gaslamp outages and broken fixtures in their neighborhoods, to make sure their streets always remain beautiful, lit up, and safe. This year, the annual tradition incorporated a new tool – their new mobile app, SOConnect. The app, powered by PublicStuff, allowed residents to report outages and broken lamps on the spot, together with photos, location details, and additional comments where necessary.

The Village saw more than 50 residents, students, and other community members blanket the streets to survey 1,400 gaslamps. At the end of the event, the Village reported 396 gaslamp repairs to the utility company, which, in the past, did not have an easy way of cataloguing these issues.

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